Terms and conditions

1. About us

This website is operated by AU Trading LLC, a Delaware limited liability company (Delaware file number 4899941), 8 The Green, Ste A, Dover, DE 19901, USA. AU Trading is a trading name of AU Trading LLC. You can contact us through our contact page.

2. Prices

Prices are based on the live spot price of the metal plus a stated premium, shown in US dollars. Because metal prices move constantly, the prices shown on the site change throughout the day.

When you lock a price at checkout, we hold it for 10 minutes. Your order is placed, at that price, when you confirm it within those 10 minutes.

3. Sales tax

We do not currently charge sales tax on orders. Many states exempt investment-grade gold and silver from sales tax, but the rules vary from state to state and some states tax bullion purchases.

You are responsible for any use tax or other tax that your state may require you to pay on your purchase. If you are unsure, please check with your state's tax authority or a tax adviser.

4. Payment

You pay in US dollars by domestic wire transfer or ACH. The bank details and your payment reference are shown when you place your order and on your pro forma invoice. We do not accept cards, cash or checks.

Payment must reach us within 2 days of placing your order, for the exact amount and from a bank account in your own name. Please quote your order number as the payment reference. Any bank fees are paid by you.

If your payment does not arrive in time, we may cancel the order. If the market price has fallen in the meantime, we may charge you the difference between your locked price and the price at which we can resell the metal. If you pay a different amount, we will contact you before we go ahead, and we refund any overpayment.

5. Identity checks

We are required by law to verify the identity of some customers, for example when purchases reach $10,000 within 12 months, or where we have reason to. We may delay or cancel an order until the checks are complete, and we may refuse an order where the law requires it.

6. Cancellations

Because the price of precious metals depends on fluctuations in the financial markets that we cannot control, once you have confirmed an order at a locked price, it cannot be cancelled.

7. Delivery

We deliver within the United States only. Orders are sent insured by courier, chosen according to the destination (for example UPS, FedEx or USPS), and need a signature on delivery. Title and risk pass to you on delivery. Delivery times are estimates; we will tell you about any delay.

8. Products and images

Product images are for illustration. The year of issue, design details and packaging of the coin or bar you receive may differ from the image, but its metal, weight and fineness will match the description.

9. Liability and governing law

Nothing in these terms limits liability that cannot be limited by law, or any rights you have as a consumer that cannot be waived under the law of the state where you live. These terms are governed by the laws of the State of Delaware, and disputes will be handled by the courts of the State of Delaware.